Team Manager’s Checklist
This checklist identifies critical factors in team effectiveness. As team leader, you have the responsibility to ensure a yes response in all areas.
Step #1: Use this checklist to target team success.
Step #2: Rate each area on a scale of 1 to 5 (five being best). To get the team on track, give particular attention to the low scoring areas.
I. Team Goals:
___ 1. Does your team have clear goals?
___ 2. How will the team know when the goals have been achieved?
___ 3. How will success be measured?
___ 4. Are the goals seen as important to the team?
___ 5. Do the goals challenge the team to use their skills and abilities?
___ 6. Does the team have a high level of commitment to achieve the goals?
Area Rating: _______
II. Team Support:
___ 1. Does the team feel management will support the team efforts?
___ 2. Does the team get the information they need to accomplish the goals?
___ 3. Is recognition for effort and accomplishment provided for the team and its members?
___ 4. Are risk taking and creative thinking supported?
___ 5. Is the team leader open to team input?
___ 6. Does the leader listen to individual team member concerns?
Area Rating: _______
III. Team Communication:
___ 1. Does the team communicate effectively?
___ 2. Is there conflict within the team? How effectively is conflict resolved?
___ 3. Do team members feel comfortable discussing key issues?
___ 4. Are different points of view respected?
___ 5. Does the team keep a record of issues raised and decisions made?
Area Rating: _______
IV. Team Culture:
___ 1. Do team members trust and respect each other?
___ 2. Are team members treated with dignity and respect?
___ 3. Is there a climate of professionalism?
___ 4. Do team members understand their individual roles responsibilities?
___ 5. Do team members encourage each other?
___ 6. Is knowledge shared effectively within the team so that each member can be more successful?
Area Rating: _______
V. Team Performance:
___ 1. Do team members have clearly defined and measurable standards?
___ 2. Do team members have the skill required to do their job?
___ 3. Are team members required to adhere to team standards?
___ 4. Does the team actively seek information about how well they are doing?
___ 5. Does the team ask for customer feedback?
___ 6. Does the team have a concern for continuous improvement?
___ 7. Does the team make an effort to review and eliminate outdated policies and procedures?
Area Rating: _______
Ongoing evaluation of these areas and continuing to answer the questions in a positive manner will allow your team to operate at top levels.
By: Dale Mask
© 2006 Alliance Training and Consulting, Inc.
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